What is Personal Data?
Jiapeigreenhouse Privacy Policy
We define Personal Data as any information that relates to an identified or identifiable individual or business entity involved in greenhouse operations.
This includes:
- Contact Information: Name, email, phone number, business address
- Commercial Details: Purchase history, contract specifications, payment records
- Technical Data: Greenhouse system IDs, IoT sensor information, equipment configurations
- Environmental Data: Climate control settings, irrigation patterns (when linked to specific customers)
- Project Information: Greenhouse design specifications, installation requirements
Non-Personal Data: Aggregated agricultural statistics, anonymized crop yield data, and generalized environmental patterns are excluded from this definition.
Your Privacy Rights
Depending on your location, you may exercise these rights regarding your personal data:
- Access & Portability: Request a copy of your greenhouse project data
- Correction: Update inaccurate installation specifications or contact details
- Deletion: Request removal of data under certain conditions
- Restriction: Limit processing of your greenhouse system data
- Consent Withdrawal: Revoke permissions for data processing
- Objection: Object to specific processing activities
Exercising Your Rights
Submit requests via email to privacy@jpgreenhouse.cn or call +86 18117865465. We respond within 30 days and may require verification for security purposes.
Note: We may decline requests that conflict with legal obligations, greenhouse safety requirements, or ongoing project commitments. Regional variations apply (CCPA, GDPR, PIPL).
Data Collection
We collect only essential data for greenhouse solutions and services:
Directly From You
- Project inquiries and consultation requests
- Greenhouse purchase orders and specifications
- Installation requirements and site details
- Maintenance requests and support tickets
- Training program registrations
Through Greenhouse Systems
- Environmental sensor data (with consent)
- System performance metrics
- Equipment diagnostics and error logs
- Automation system configurations
Website Interactions
- Contact form submissions
- Design tool usage patterns
- Resource downloads and content access
Data Sources
We may receive data from:
- Business Partners: Installation teams and regional distributors
- Service Providers: Payment processors and logistics companies
- Public Sources: Agricultural registries and business databases
- Integrated Systems: Farm management software with consent
How We Use Data
We process data based on legal grounds including contract fulfillment and legitimate interests:
- Project Execution: Design, manufacture, and install greenhouse systems
- System Optimization: Improve greenhouse performance and efficiency
- Crop Advisory: Provide cultivation recommendations based on environmental data
- Support Services: Resolve technical issues and maintenance requests
- Compliance: Meet agricultural regulations and export requirements
- Innovation: Develop new greenhouse technologies using aggregated data
We never sell personal data. Sensitive agricultural data requires explicit consent.
Data Security
We implement robust security measures appropriate for agricultural operations:
- Technical: End-to-end encryption, secure cloud storage, access controls
- Physical: Secure manufacturing facilities with access control
- Administrative: Employee training, security audits, incident response
Compliance certifications: ISO 27001, Agricultural Data Security Standard (ADSS).
International Transfers
As a global greenhouse provider, we transfer data internationally with safeguards:
- EU/UK: Standard Contractual Clauses
- China: PIPL-compliant security assessments
- APEC: Cross-Border Privacy Rules certification
Primary data centers: China (Chengdu), Germany (Frankfurt), USA (Chicago).
Data Retention
We retain data only as necessary:
- Project records: 10 years (warranty and support)
- System data: 5 years post-decommissioning
- Website analytics: 14 months
- Customer communications: 7 years
Contact Us
Global Privacy Office
For unresolved concerns, contact your local data protection authority:
- EU: Lead Supervisory Authority (Germany)
- China: Provincial Cyberspace Administration
- USA: State Attorneys General